Storm damage
Storm damage? We'll walk you through it.
24/7 emergency tarping, free storm inspections, and someone in your corner when you talk to your insurance company.
Signs of damage
Damage isn't always obvious
Wind and hail can loosen and bruise shingles long before you see a leak. Look for these signs from the ground, then let us check up close.
- Missing, creased, or lifted shingles
- Shingle granules collecting in gutters
- Dented gutters, vents, or flashing
- Water stains on ceilings or in the attic
- Branches or debris resting on the roof
Check your home
Six spots storms hit first
Most storm damage is hard to spot from the driveway. Tap a number to see what to look for, then add it to your free inspection.
1 Shingles
What storm damage looks like
Dark, round bruises where hail knocked the granules off, plus cracked, creased or missing shingles.
Check it safely from the ground
Look for bare patches from the yard and for shingle pieces on the ground. Never climb a wet roof.
2 Ridge
What storm damage looks like
Wind lifts the ridge caps along the peak first. Gaps there let rain straight into the attic.
Check it safely from the ground
Stand across the street and look along the peak for gaps or caps that look raised.
3 Chimney flashing
What storm damage looks like
Bent or lifted metal where the chimney meets the roof lets water run behind the shingles.
Check it safely from the ground
Check the ceiling and attic near the chimney for fresh stains or a musty smell.
4 Vents
What storm damage looks like
Hail dents metal vent caps and cracks plastic ones. Dents are clear proof for your adjuster.
Check it safely from the ground
Zoom in with your phone camera and take photos of any dents.
5 Gutters
What storm damage looks like
Dents, sagging runs, and piles of shingle granules at the bottom of downspouts.
Check it safely from the ground
Look under each downspout. Gritty, sand-like granules mean your shingles took a hit.
6 Siding & windows
What storm damage looks like
Chipped paint, cracked vinyl, torn screens and dented window trim on the side that faced the storm.
Check it safely from the ground
Walk the side the storm hit and photograph every mark with a coin in the shot for scale.
Your inspection list: Nothing added yet. Tap a number on the house.
Insurance claims
How claims work with us
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1
Inspect & document
We inspect every slope and photograph the damage for your claim.
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2
File your claim
You file with your insurer. We tell you exactly what to share.
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3
Meet the adjuster
We meet your adjuster on site so nothing gets missed.
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4
Repair or replace
Once approved, we schedule the work and handle the paperwork.
Leak right now?
Call our 24/7 storm line. We tarp first and talk about repairs after.
Storm damage questions
Should I call my insurance company or a roofer first?
Call us first for a free inspection. If there is real damage, you will have photos and details ready when you file.
Will filing a claim raise my rates?
Storm claims are generally treated differently from other claims, but every policy is different. Your agent can tell you how yours works.
What does my deductible cover?
Your deductible is your share of the cost. Insurance covers the rest of the approved repair or replacement.
How fast can you tarp a leak?
Usually the same day, and often within a few hours for active leaks.
Free estimate
Get your free roof inspection
Tell us a little about your home. We'll call within one business day to schedule.
- Call or text
- (704) 555-0142
- office@tallowcreek.example
- Hours
- Mon–Fri 7am–6pm · Sat 8am–noon
- Service area
- Iredell County and the Lake Norman area